Every landlord has several responsibilities to take. Aside from maintaining your property, you should also ensure compliance with regulation, address repairs, and respond to complaints from tenants. One of the most common complaints you may receive from tenants is noise. If you are like many landlords, you may not live on your property, which makes it had to control its noise level. But, there are legal rights you have when you deal with noise-related complaints from your tenants. Good Property management in Glendale, CA involves ensuring your tenants live peacefully and without interruptions from noisy neighbors. Keep reading to know how you can handle noise-related complaints:
Investigate the Claims
If you get complaints from a tenant regarding another tenant disrupting them, you should investigate the situation and take action if necessary. First, you must speak with the complainant to get the details such as the time the noise occurred, how long it lasted, and whether they have confronted the problem tenant.
The next step you must take is to speak with the noisemaker. This tenant may not be aware that they were disrupting others. You should make this tenant aware that another tenant has raised a complaint against them.
Moreover, you may want to speak with other tenants on your property to know if the same issue is bothering them. This will help you determine if the alleged noisemaker regularly plays their music loudly or just had two people over a night that resulted in excessive noise.
Remind the Problem Tenant of Possible Lease Breach
If your leases include a clause on noise violation and quiet hours, you should remind them that they may be breaching a lease clause on noise violation and quiet hours. If this tenant makes noises repeatedly, you can give them a cure or quit notice or be forced to evict them if their behavior is impacting your other tenants’ quality of life. Stating rules to let tenants know what is or is not allowed helps you avoid a lot of noise disputes. Keep in mind that the best lease agreement is one that you do not need to enforce.
Prepare Tenants for Rental Living
If you have incoming tenants, speak with them about common noise issues and ask for their cooperation. Offer suggestions on how they can deal with the temporary noise effectively. By having this conversation early in the leasing process, you can flag a rental applicant who will not adjust and may become a consistent complainer.