Islami Bank is making maximum use of information technology so that people can get services quickly. Agent branches and sub-branches are playing a pivotal role in bringing digital banking services to the grassroots. Many of the customers say that the bank’s sub-branch has become a blessing to the commoner. All types of banking services, including opening bank accounts, depositing and withdrawing money, keeping deposits, loan facility, depositing utility bills, are available in these agents and sub-branches of the bank located near the local market or home. According to the Bangladesh Bank, the number of new customers, deposits, and loans increases…